Employee Experience and Incentives

Improving the employee experience and product quality through rewards and recognition

A leader in developing unique, innovative solutions for specialty and dimensional printing aimed to create a culture of recognition within its organization to strengthen employee engagement and increase the number of perfect production days.

Situation

At the time, the state of the economy was pushing the printing company to consider layoffs and salary freezes. Knowing what this could do to the morale and productivity of its multicultural workforce, the company considered it an optimal time to introduce a rewards and recognition program. One that was simple yet powerful, and aligned with its newly updated core values, vision, and mission

Aligning recognition to corporate values was a critical objective.

Solution

The company created a rewards and recognition program that:

  • Defined and communicated the organization’score values and corporate mission
  • Increased employee and manager engagement
  • Achieved high recognition rates and employeeparticipation
  • Increased the number of perfect productiondays at the manufacturing location

An online platform was selected as the most effective tool to simplify recognition notification, award tracking, and reporting. In addition, a multipage, full-color booklet was developed and distributed to promote the corporate values and vision, and align the organization across five critical principles:

  • Consistent, superior quality of work
  • Exceptional teamwork
  • Innovative ideas
  • Commitment to a safe work environment
  • Passion for the customer

Utilizing training and tools like on-the-spot recognition cards, e-cards, learn-and-earn knowledge quizzes, and perfect-day awards, employees and managers were able to successfully recognize and reward the right behaviors when they occurred. This top-of-mind structure fostered engagement and promoted a team-oriented recognition experience.

Success

The innovative, value-centric approach to this organization’s rewards and recognition program led to ultimate success and widespread adoption.

Following the program’s inception:

  • 88 percent of eligible employee participants wereactively engaged in the program
  • The organization experienced a 70 percentreduction in safety incidents compared with theprevious year
  • On-time delivery increased 99 percent

The company’s understanding of the importance of rewards and recognition as a means of achieving organizational goals illustrates its commitment to innovation and excellence in everything it does.

To learn more about how you can engage, inspire, and reward your employees and customers, get in touch with us today. ct.marketing@proforma.com