We're Here for You When...
- You want to inspire employees with a new initiative or brand
- You need to turn an external value proposition into an internal mission
Whether you’re new or a returning user, this section provides quick and clear answers to the most common questions. Explore our FAQs to find the information you need.
The project and item being printed will determine what type of file we need.
For Promotional Products and Apparel: Vector files with all fonts outlined (AI, EPS).
For Printed Products: High resolution PDF (300 dpi) in CMYK with crop marks and bleed of .125” on all sides. Single page PDFs preferred.
For Signs & Banners: Please request template and specs so that files are delivered as needed.
Yes, we are able to request samples from many of our vendors. Wondering if the pen you have your eye on writes like you want it to? Or if a certain shirt matches your brand colors? Reach out and let us know you would like a sample.
The type of product ordered will determine turn time and will be communicated upon order placement. Standard turn times for promotional products and apparel are about 10 business days plus shipping, after your proofs have been approved. We do have 24-hour and 3-day rush capabilities with many items. Be sure to note your event date in your request so that we can suggest products that fit with your timeline.
See initial word document for the answer for this item. Please use the same formatting that the document has.
Yes, we can drop ship to multiple locations! We will provide an Excel spreadsheet for you to use to submit the various addresses. Keep in mind that some vendors do have a drop ship charge after the initial location. We will provide any additional costs for drop shipping when we confirm your order.
Yes, our team can streamline the process for you! Our team can source your products and have them kitted. Custom packaging options, including tissue, shred, insert cards and personalization are available as add-ons. We can drop ship to individual locations or bulk ship to one location. A pricing estimate will be provided with the scope of the project.